Dehiya products are meticulously and thoughtfully packaged for careful shipping. We use USPS Priority mail service and use recycled and recyclable packing materials.
Please allow 7-10 business days for processing of your order. During the holidays/sales events, please allow additional time. If you ordered something on pre-order, please be aware of the estimated delivery times during purchase.
We do ship internationally. Shipping will calculate during checkout based on weight of product(s). We recommend using DHL because you can track your package along the way, but it is your choice depending on what you'd like to pay for shipping. We cannot predict or control the customs charges for international shipments and are not responsible for additional duties or customs charges by the destination country.
All of our products are created in micro batches and hand labeled with love.
Due to the handmade nature of these products we don’t accept returns – unless damaged or defective upon arrival. In this case, we will replace your product in a timely manner at no cost to you. If a product arrives damaged/defective, take a picture of it immediately upon arrival and e-mail it to email@example.com.
Any product discrepancies should be emailed to firstname.lastname@example.org within 72 hours of delivery.
It is, however, very important to us that you are pleased with your experience and thrilled with your purchase. If you have any questions or concerns about your items upon receiving them, please get in touch with us and we will be more than happy to help.
You may cancel your order up to 48 hours after time of purchase by emailing us at email@example.com (please include your name and order number). After 48 hours, you cannot cancel your order to receive a refund.
If we determine an order needs to be resent, it is at our discretion to require a signature delivery confirmation.
Dehiya Beauty operates in Southern California.
When you place an order through our site we often send samples, so be sure to let us know if you have your eye on something you’d like to try out.
Dehiya products are made with natural, unrefined ingredients which are without synthetic preservatives and almost always organic and/or wild-harvested. Because of this our items are meant for regular use and should be consumed within 6 – 12 months, once opened. Questions? Please contact us!